We recently extended the OneLife iD online shop by adding support for Postage & Packing rates based on the total value of the order and the destination country.
The basic requirements were:
- There should be three categories of destination: UK, Europe and the Rest of the World.
- There should be three price bands: Orders up to £30, Orders over £30 and Orders over £75.
- It should be possible to configure the rates for each destination category/price band easily.
- The destination category should be determined by the customer’s choice of country at the checkout.
- The price rates should be displayed by a dialog that pops up when the customer clicks on appropriate links.
- The Postage & Packing should be indicated clearly on screen and in e-mails to the customer.
We were able to deliver a solution that met the above criteria and successfully deploy it live. The main challenge was staging the transition from the old system to the new, which we managed without dropping any orders.